Accounts and requests
Registration stores your email address, an optional name and a password hash. Verification and reset links expire after 30 minutes. Signing in creates a revocable session. Sales, support and trial requests are stored encrypted. The account link emailed after a purchase made without signing in expires after 72 hours.
If you sign in with Google, Google tells us your name, your email address and your profile picture. Without a Google picture, the site looks for one on Gravatar using a hash of your email address.
Public forms are protected by Cloudflare Turnstile, which runs a check in your browser and sees your IP address.
Emails and replies
Verification, password-reset, order and license emails are sent through Brevo, our email provider, which receives your email address and the content of the message. Email you send us arrives in mailboxes hosted by Microsoft 365.
Requests sent through the forms of this site, and messages sent to sales@babelfor.net, are read by an automated assistant that sorts them and can prepare or send a first reply. It uses Google’s Gemini models. A person handles what the assistant cannot answer.
Quotation downloads
Downloading a quotation records a sales request with your billing details and sends a copy of the PDF to sales@babelfor.net. The document and the sales request are stored encrypted. Repeating the same download reuses its recorded copy.
License protection
When license monitoring is enabled, Babel Licensing Service records Enterprise license check-ins with their server receipt time, source IP and approximate country or region. Public IP addresses are sent to ipapi.is for location and network information. These observations help an administrator investigate possible license sharing; they do not cause an automatic block. File licenses can operate offline, so check-ins are not a complete record of application use.
IP observations and the IP evidence attached to alerts are retained for 30 days. Administrator decisions and review notes remain in the licensing database.
Trial licenses and licenses bought on this site record every activation, and every time a floating license is requested or released: the time, the IP address the request came from, and an approximate location that ipapi.is works out from that address. We use these records to help you when a license will not activate and to notice when a license is being shared. The records are kept with the license.
Babel Desktop
Babel Desktop sends a short report to the licensing service each time it reads the extensions gallery (at start-up, when you open or refresh the gallery, when you check for updates, when the license changes), after you install an extension or switch between stable and development versions, and every four hours. The report contains the application's name and version, its update channel (stable or development), the platform, a hash of a random identifier created for the installation, and for each extension installed from the gallery its identifier, version and channel.
The identifier is not derived from your hardware, user name or license. When Babel Desktop has a license, the license key travels with the request and links the report to that license. Like any request, this one also carries the standard request headers and comes from your IP address. The report contains no project names, paths or file contents, and no other settings.
The report is also sent when automatic updates are off, and there is no setting to turn it off. We keep the latest report for each installation and license, and delete it 180 days after the last one was received.
Where the information is kept
The website and its databases run on Google Cloud in the European Union. When a sale or a request arrives, a notification reaches the owner through Telegram: it names the customer and the country, and never carries an email address, a billing address or the text of a request.
Browser storage
A session cookie keeps you signed in. Browser storage remembers your choice of light or dark theme, an administrator’s navigation preference and checkout continuity within your browser tab. This website does not load analytics or advertising trackers. See the cookie and browser storage notice for the names, purposes, lifetimes and browser controls.
Your rights
You can ask for a copy of the information we hold about you, have it corrected or deleted, or object to how we use it, by writing to info@babelfor.net. If you think we handle your information unlawfully, you can complain to your data protection authority. In Italy this is the Garante per la protezione dei dati personali.
Last updated: October 13, 2026